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PRIVACY

Privacy Policy

Last updated: 5 November 2026

1. Data controller

Eclectic Split Unipessoal Lda (Procurgest brand), NIF 518932583, address: Sado Business Centre, Rua Dr. António Manuel Gamito, n.º 23 A, 2900-460 Setúbal, Portugal. Contact for any personal data matter: info@procurgest.pt.

2. Data we collect

Through the quote request form: first name, last name, e-mail, phone number (optional), service needed, location of the works and the description you write. By e-mail or phone: the data you give us, including photos or documents of the property you send. When browsing the site, and only with your permission, usage data such as pages visited and device type, through measurement cookies.

3. Purposes and legal bases

Replying to your quote request and communicating with you: pre-contractual steps at your request and your consent (Art. 6(1)(a) and (b) GDPR). Carrying out and managing the works, if a contract is made: performance of the contract (point b). Complying with legal obligations, such as tax and accounting rules (point c). Keeping the site secure and defending rights in a dispute: legitimate interest (point f). Measuring visits to the site: consent (point a). We do not use the data for other incompatible purposes without asking your permission.

4. Whether providing data is mandatory

The fields marked as required in the form are necessary for us to reply to the request. Without them, we cannot assess your quote. All other data is optional.

5. Recipients of the data

Technical service providers that process data on our behalf, such as Wix (website hosting and forms) and our e-mail provider, under data processing agreements. Professionals and suppliers carrying out your project, with strictly necessary data only. Authorities, where required by law. We do not sell your data.

6. Transfers outside the European Economic Area

Some providers may process data outside the EEA. In such cases we require appropriate safeguards under the GDPR, such as European Commission adequacy decisions or standard contractual clauses.

7. Retention period

Quote requests with no follow-up: we keep the data only as long as needed to reply and for any follow-up, and delete it when no longer needed. If a contract is made: for the periods required by tax, accounting and civil law. Visit measurement data: for the period set in the measurement tool.

8. Your rights

You have the right of access, rectification, erasure, restriction of processing, portability and objection regarding your data. To exercise them, write to info@procurgest.pt. We reply within one month. We may ask for proof of identity to protect your data.

9. Withdrawing consent

You may withdraw your consent at any time by writing to info@procurgest.pt or, for cookies, through the "Cookies" link in the site footer. Withdrawal does not affect the lawfulness of earlier processing.

10. Complaints

You have the right to lodge a complaint with the Portuguese supervisory authority, the Comissão Nacional de Proteção de Dados (CNPD), at cnpd.pt.

11. Security

We adopt appropriate technical and organisational measures to protect data against unauthorised access, loss or alteration. No internet transmission is completely secure, so we cannot guarantee absolute security.

12. Automated decisions

We do not make decisions based solely on automated processing, or carry out profiling, that produce legal effects on you.

13. Minors

The site and our services are intended for adults. We do not knowingly collect data from persons under 18. If you know that a minor has sent us data, contact us so we can delete it.

14. Cookies

Technical and functional cookies of the Wix platform: necessary for the site to work and do not depend on your consent. Visit measurement cookies: only activated if you click "Accept" in the cookie notice, and you may decline without losing access to the site. Your choice is stored in your browser. You can delete or block cookies in your browser settings.

15. External links

The site may contain links to third-party sites, such as the Complaints Book or Google. We are not responsible for the privacy policies of those sites.

16. Applicable law and disputes

Portuguese law applies, together with the General Data Protection Regulation (EU) 2016/679 and Portuguese Law no. 58/2019. If you are a consumer, you may use the Complaints Book and alternative consumer dispute resolution bodies.

17. Changes

We may update this policy. The date of the latest update is at the top of the page. For relevant changes, we will inform you on the site.